Express Service Advisor


Thelen Subaru - Service
Bay City, Michigan
Posted On: August 25, 2026
Pay: From $40,000 per year

🚗 NOW HIRING: SUBARU EXPRESS SERVICE ADVISOR

Join Thelen Subaru in Our BRAND-NEW, State-of-the-Art Facility!

Thelen Subaru is looking for an energetic, customer-focused Express Service Advisor to join our team!

If you’re motivated, great with people, computer savvy, and enjoy a fast-paced environment, we want to meet you!

💰 $40,000+ EXPECTED ANNUAL INCOME

This position offers competitive base pay PLUS performance-based bonus opportunities, no commission structure

Automotive experience is preferred, but we are willing to train the right person!

🔧 YOUR ROLE

As a Subaru Express Service Advisor, you will be the face of the service department for our Express Service customers. You’ll help create a smooth, efficient, and enjoyable experience from check-in to vehicle delivery.

Responsibilities include:

  • Greet customers and identify their service needs
  • Write and present repair orders
  • Recommend factory-scheduled maintenance and necessary services
  • Communicate clearly with customers throughout the service process
  • Coordinate with technicians to ensure an efficient workflow
  • Provide accurate estimates and explain recommended services
  • Maintain strong customer relationships
  • Work toward established performance and customer satisfaction goals

WHAT WE’RE LOOKING FOR

  • Positive, energetic attitude
  • Excellent communication and customer service skills
  • Strong work ethic and desire to succeed
  • Comfortable using computers and technology
  • Ability to work in a fast-paced environment
  • Automotive knowledge is a plus — we’ll train the right person!

🕐 GREAT SCHEDULE • NO WEEKENDS

Monday: 8:00 AM – 8:00 PM
Tuesday–Friday: 8:00 AM – 5:00 PM
Weekends: OFF

🎁 BENEFITS

Medical • Dental • Vision • 401(k) with Company Match • Life Insurance • Short-Term Disability • PTO • Paid Holidays • Performance-Based Bonuses • Advancement Opportunities

Become part of an outstanding team, and build a rewarding career with Thelen Subaru.

If you’re ready to bring your energy, personality, and work ethic to a winning team — APPLY TODAY!

 

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