Part-Time Phone Operator & BDC Agent
Hours That Fit Your Life!
Looking for a part-time position with a schedule that keeps your mornings open while still allowing you to stay productive and earn extra income? Thelen Auto Group is hiring a friendly, dependable, and detail-oriented Part-Time Phone Operator to join our team!
This position is perfect for:
College students with morning classes
Parents looking for supplemental income
Retirees wanting to stay active and social
Anyone seeking better work-life balance
If you enjoy helping people, staying busy, and working in a positive team environment, this could be the perfect fit for you!
Schedule
Monday through Friday | 1:00 PM – 6:00 PM
Rotational Saturdays | 9:00 AM – 3:00 PM
Keep your mornings free for classes, appointments, errands, family time, or another job while maintaining a consistent and reliable schedule.
What You’ll Do
As one of the first voices customers hear when contacting our dealership group, you’ll play an important role in delivering a welcoming and professional customer experience.
Responsibilities include:
Professionally answer and direct inbound calls using a multi-line phone system
Assist customers and provide exceptional customer service on every call and online inquiry
Complete, respond to, and assign internet leads across the dealership group
Perform outbound service follow-up calls
Help maintain accurate and organized customer databases
Work across multiple systems and screens efficiently while maintaining accuracy
Assist with additional administrative and customer support tasks as needed
What We’re Looking For
Positive attitude and professional communication skills
Strong attention to detail and organizational skills
Comfortable multitasking in a fast-paced environment
Ability to talk on the phone while navigating computer systems
Reliable attendance and strong work ethic
Excellent phone etiquette
Basic computer skills required
Previous customer service, phone, or office experience is a plus — but we are willing to train the right person!
Why This Position Works for So Many People
Set daytime-to-evening schedule
Keep your mornings free during the week
Great work-life balance
Predictable schedule
Friendly and supportive team environment
Excellent opportunity for extra income without full-time hours
Great fit for students, retirees, and those seeking supplemental income
If you’re dependable, personable, and enjoy helping customers, apply today and become part of the Thelen Auto Group team!